At Giorgi Safaris, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or book our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone or WhatsApp number
- Travel details such as preferred dates, destinations, and number of travelers
- Nationality and passport details where required for bookings
- Emergency contact information and special travel requirements where necessary
We may also automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Website usage statistics
This information helps us improve our website and services.
2. How We Use Your Information
We collect and process personal information only for legitimate business purposes related to providing our services.
Your information may be used to:
- Respond to inquiries and booking requests
- Prepare quotations and travel itineraries
- Arrange and manage safari services
- Communicate important information regarding your trip
- Process payments and confirmations
- Improve our website, products, and services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only when necessary to provide the services you have requested.
This may include sharing information with:
- Accommodation providers
- Transport and transfer providers
- Tour guides and activity operators
- Payment processors
- Government authorities where legally required
All third parties receive only the information necessary to perform their services.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our website.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic and performance
- Improve website functionality
You may disable cookies through your browser settings, although some website features may not function properly as a result.
5. Data Protection and Security
We take reasonable administrative, technical, and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain uses of your personal information
Requests may be submitted using the contact details provided below.
8. International Data Transfers
As part of providing travel services, your information may be transferred to suppliers, partners, or service providers located in other countries where necessary to facilitate your travel arrangements.
We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable data protection requirements.
9. Compliance with Data Protection Laws
Giorgi Safaris handles personal information in accordance with applicable data protection laws, including the Kenya Data Protection Act, 2019, where applicable.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will become effective immediately upon publication.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.